What is the exchange/refund policy?

Sadpara Sportswear does not offer refunds. However, customers can exchange unused, tagged, unaltered, and packed items within 14 days of purchase at any Sadpara outlet or via our E-store. For terms and conditions, please visit: Return & Exchange Policy.

How can I get a discount/promo code?

We currently do not have any active discount codes. Stay updated on our official website and social media pages for upcoming promotions and offers.

How can I contact customer care?

You can reach us at our helpline or WhatsApp for assistance:

Helpline: +92 300 1432244
WhatsApp: +92 300 1432244
4. How can I update my order?
To update your order, contact us at +92 300 1432244. Please note that once the order is dispatched, amendments are not possible.

How do you deliver products as gifts?

You can place an order online and request delivery to your loved ones. Gift-wrapping and customized messages, including birthday cards, can be added on request. Contact us at +92 300 1432244 for details.

How can I confirm my size?

A detailed size chart is available for each product on our website. Visit our Size Guide for assistance.

What are the nationwide delivery charges?

We offer free delivery on all domestic orders of Rs. 200-600/- or more.

Which courier services do you use for delivery?

We partner with leading courier services for reliable delivery:

Domestic: PostEx and TCS
International: DHL.
9. What payment methods are available for online orders?
Sadpara Sportswear accepts the following payment methods:

Cash on Delivery
Bank Transfer
PayPal
10. What is the delivery time for online orders?
Domestic Orders: 4-5 working days after order confirmation.
International Orders: 15 working days.
11. How do I place an order on the website?
Follow these steps to place your order:

Select your product and size.
Click "Add to Cart".
Continue shopping or proceed to checkout.
Provide billing and shipping information.
Select your preferred payment method.
Confirm your order by clicking "Place Order Now".
You will receive a confirmation email shortly.

How can I cancel my order?

If your order has not been processed, you can cancel by:

Helpline: +92 300 1432244
WhatsApp: +92 300 1432244
Email: info@sadparasportswear.com
Once processed, cancellations are not possible.

What should I do if I receive a damaged product?

In rare cases of damage, report the issue immediately upon receiving the product by contacting us at +92 300 1432244.

How do I track my order?

After dispatch, you will receive a tracking number via email. Use the following links to track your order:

TCS Tracking
PostEx Tracking

Is my personal information secure?

Your privacy is extremely important to us. We use your information solely for order processing, delivery, and communication purposes.

How can I recover my Sadpara Sportswear account?

Click the "Forgot Password" option on the login page. A password recovery email will be sent to your registered email ID.

How can I subscribe to receive offers and updates?

Subscribe to our newsletter on the homepage by entering your email in the "Newsletter Subscription" block. You’ll receive updates about special offers and sales.

What are the shipping charges for worldwide delivery?

International shipping charges are calculated at checkout based on order weight and destination. For more details, contact us at +92 300 1432244.

How do I create an account on the website?

Click on "Create an Account", fill out the required information, and submit the form.

Do you offer custom stitching?

Yes, Sadpara Sportswear offers custom tailoring services through our couture studio. To book an appointment, call us at +92 300 1432244.

Can there be a variation in product colors?

Due to photographic lighting and screen differences, slight variations in color may occur.